Shipping policy
Here's your Shipping Policy in English for SUNDRIFT, with your timeframes built in: 1–4 days processing and 8–11 business days shipping.
Shipping Policy
At SUNDRIFT, we work hard to get your order to you as quickly and reliably as possible. Below you'll find all the details about our processing and delivery times.
Order Processing Time
All orders are processed within 1 to 4 business days (Monday through Friday, excluding weekends and holidays) after your order is placed and payment is confirmed.
You will receive a confirmation email once your order has been processed and shipped. During periods of high demand or promotional sales, processing may take slightly longer — we appreciate your patience.
Shipping Time
Once your order has been processed, estimated delivery takes 8 to 11 business days.
Please note that total delivery time = processing time (1–4 business days) + shipping time (8–11 business days).
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier issues, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable rates will be displayed before you complete your purchase.
[If you offer free shipping, add it here — e.g., "We offer free standard shipping on all orders."]
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way. Please allow a few days for the tracking information to become active.
If you haven't received tracking information within [7] days of placing your order, contact us at sundriftco@outlook.com.
Shipping Destinations
We currently ship to [the United States / list your destinations]. If your country or region is not available at checkout, we may not yet ship there. Feel free to reach out to confirm.
Customs, Duties, and Taxes
SUNDRIFT is not responsible for any customs fees, import duties, or taxes that may apply once your package reaches its destination country. These charges, if any, are the responsibility of the customer and are determined by your local customs authority.
Incorrect or Incomplete Addresses
Please make sure your shipping address is complete and accurate at checkout. SUNDRIFT is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping costs to resend it.
Lost, Delayed, or Damaged Packages
If your package is delayed significantly, lost, or arrives damaged, please contact us at sundriftco@outlook.com and we'll do everything we can to resolve the situation.
For damaged items, please include photos of the product and packaging so we can assist you faster.
Contact
For any questions about shipping or your order, reach out to us at:
📧 sundriftco@outlook.com